Frequently Asked Questions

For Schools / Parents

What does my child need to bring?

This will vary greatly depending on the type of event that your child is coming for! We have a standard kit list but do think about the time of year and types of activities that your child will be doing. Lots of layers, old trainers and plenty of suncream are always a must!

 

My child is a fussy eater, what happens if they don’t like the food?

Our highly experienced catering team produce fresh and healthy food, tried and tested by groups aged 8 and up all year round. All dietary requirements (e.g vegetarian, dairy free) are catered for providing they’re outlined on the individual booking form prior to arrival. We cannot cater to individual tastes however we’re sure that your child will enjoy the food onboard. With a variety of options available for both breakfast and lunch, a scrumptious main meal in the evening and snacks at different times in the day, we’ll make sure that your child doesn’t go hungry. For an example menu visit click here. If you would like to discuss any additional concerns with us, do contact the office.

 

Can my child and their friend share a cabin?

If your child is coming with their school or a group, the decision will be down to their Teachers or group leader.

 

What if my child leaves something behind?

If you think your child has left something behind, contact the office. We suggest that all personal belongings are clearly labelled and nothing of great value is brought on the trip. If lost property is found after a group departs, then is kept for a maximum of two weeks before being donated to charity or disposed of.

 

My child has a sensitive medical condition…

Our highly experienced team are discreet, caring and have your child’s best interests, comfort and safety in mind. Accompanying teachers or group leaders are responsible for dispensing or administering any medication and alongside them we will make sure that your child is well looked after and has a great time onboard regardless of any existing medical conditions. If you have any additional concerns, do contact the office for further advice.

 

Can my child contact home?

It’s going to be an action packed trip and there won’t be much time to miss home. We do not encourage children to make or receive calls as this sometimes creates difficulties - though we will be advised by the teachers on this.

 

Does my child need to bring any money?

We have a small souvenir shop on board, with items starting from 30p. We also have Trinity garments: T-shirts, baseball caps and hoodies, these range from £6.00 for a cap - £25.00 for a hoodie. Sweets and drinks can be purchased in the village, programme dependent.



Does my child need to bring any snacks?

All meals and snacks are included as part of our package. Our expert catering team will make sure that your child doesn’t go hungry from morning till night. There’s no need to bring any, but your school will make the final decision.

 

Can my child bring their phone / games console / iPod?

We discourage the use of mobile phones, games consoles and iPods etc onboard: apart from the obvious distraction, they can get lost or broken.

 

My child can’t swim. How will you make sure that they are safe?

All those participating in water based activities must wear a buoyancy aid. Buoyancy aids will keep a person afloat until they are attended to by our team, regardless of whether they can swim or not. If being on the water is a concern for your child – then do let us know and we’ll make sure that they are sufficiently reassured throughout the session.

 

How do I know that my child will be safe with your staff?

Our centre staff team of 20 hold a wide range of activity, teaching and pastoral qualifications, and are supported by expert volunteers. We’ve been doing what we do for over 50 years and appropriate personal checks, which include an Enhanced DBS Disclosure, are made on all new staff.

 

For Individuals

What do I need to bring?

This will vary greatly depending on when and what you’re coming for! We have a kit list but do think about the time of year and types of activities that you may be doing. Lots of layers, old trainers and suncream are always a must! If in any doubt, do contact the office for further advice.

 

Can my child and their friend share a cabin?

We can note your preference and hope to accommodate however are unable to confirm this prior to arrival. Other than sleeping however, the children won’t be spending much time in their cabins and so will be together for most part regardless.

 

Your prices are all inclusive - If I don’t stay onboard is it cheaper?

All of our courses are a fixed price and, unless otherwise stated, include full board and lodgings onboard our converted Lightvessel, Trinity. It’s up to you whether you take us up on our offer. Please be aware that some of our RYA Training courses do include evening sessions. For more details, contact the office.

 

What I’ve left something behind?

If you think that you’ve left something behind - contact the office. We suggest that all personal belongings are clearly labelled and remind individuals that they are responsible for their own property. If lost property is found after a group departs, then is kept for a maximum of two weeks before being donated to charity or disposed of.

 

How do I get to you – is there parking?

Trinity is located at the end of a 400m path. We have a private car park just behind our four weather-boarded sail lofts, accessible via a road between the first and the second. Our team will be ready to greet you and assist you down the path. If you require any additional information do look at our Travel Directions.

 

I can’t afford the fees – Is there any help that you can give me?

We have a bursary fund which disperses around £10,000 a year, paying for places for people in need. We raise all of the money ourselves and the fund gets spent up every year! It’s available for anyone who wouldn’t otherwise be able to come to apply for – just contact the office for the simple application form.

 

If you have any other questions that are left unanswered, do contact the office at info@fact.org.uk or on 01621 869 779 and we’ll be happy provide you with additional information.